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Klubbförsäljning

Ett team, ett mål

Frequently Asked Questions (FAQ)

Here you will find answers to the most common questions from both customers and suppliers regarding club and school fundraising.

For customers

Frequently asked questions for associations, teams, and classes

1.

How do club and school fundraising work at Klubbförsäljning.se?

We offer a digital platform where associations, teams, and classes can raise money by selling products from our suppliers. You create your campaign, choose your products, and share your unique link with family and friends.
2.

What does it cost to use Klubbförsäljning.se for club fundraising?

It is completely free to get started and create a campaign. We only charge a small fee on actual sales to cover our costs and continue developing the platform. Contact us for more information.
3.

What products can we sell through Klubbförsäljning.se?

We have a wide range of products from our suppliers, including food, beverages, home decor, gifts, and much more. You are free to choose the products that best suit your target audience.
4.

How long does a typical Klubbförsäljning campaign last?

A typical sales campaign lasts for 2–3 weeks, but you decide the length of your campaign yourself based on your needs and goals.
5.

When do we receive payment after the sale is completed?

Payment is made once the sale is completed and the products have been delivered. The exact timing of the payment is specified in our terms and conditions.
6.

How does product delivery work on klubbförsäljning?

The products are delivered in bulk to your association, class, or team. It is then your responsibility to distribute the products to your buyers.
7.

Can we customize our campaign page for our association or school?

Yes, you can add your own images, descriptions, and information about your team or association to make the campaign more personal and engaging.
8.

Is there support and help available during the sales campaign?

Absolutely! We have a dedicated support team to assist you via email and phone. You can also find guides and FAQs on our website.
9.

Can we follow the sales in real-time during the campaign?

Yes, you have access to a dashboard where you can track sales in real-time, see which products are selling best, and how much you have raised so far.
10.

What happens if we don't reach our sales target?

Det finns inget krav på att nå ett visst försäljningsmål. Ni får pengarna från den försäljning ni faktiskt genomför, oavsett om ni når ert mål eller inte.

For suppliers

Frequently asked questions for product suppliers

1.

1. How do I become a supplier on Klubbförsäljning.se?

To become a supplier, go to our website and click on "Get Started" under the "Become a Supplier" section. Follow the steps to create your account and upload your product range.
2.

Which product information do I need to provide?

You need to upload your product range along with a sales description for each product. This makes it easy for customers to get started.
3.

What does it cost to become a supplier on the platform?

Joining our platform is completely free of charge. Klubbförsäljning.se only charges a fee on actual sales. Contact us for more information.
4.

4. When and how will I get paid for sold products?

When the sale is complete and the products are delivered to the end customer, the payment will be processed. The exact payment timing and method are described in our supplier agreement.
5.

How does product delivery work for suppliers?

As a supplier, it is your responsibility to deliver the complete order to the association, class or team that sold the products. It is then their responsibility to distribute the products to their end customers.
6.

Can I view and track my orders as a supplier?

Yes, you will receive a summary in the supplier panel where you can see details about what needs to be delivered to the customer after the sale is completed.
7.

Which products are approved for sale on the platform?

We approve products that are suitable for our target audience, i.e., associations, schools and sports teams. The products should be of high quality and appropriate for sale to these groups. Contact us if you're unsure whether your product is suitable.
8.

Can I update and change my product range?

You can update or add new products at any time through your supplier panel. It is important to keep your range up to date to ensure good sales.
9.

Are there minimum order requirements for suppliers?

There is no minimum order or requirement to sell a specific number of products. The more products you can offer, the greater the chance that teams/classes will choose to sell your product.
10.

What happens if I cannot deliver some of the ordered products to customers on time?

If you are unable to deliver the products as agreed, please inform us as soon as possible. We will work with you to find a solution and ensure a good experience for the end customer.

Didn't find the answer to your question?

Don't hesitate to contact us, and we'll be happy to help! Our team is here to answer all your questions.

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